Privacy Policy

1. Introduction

Cierra Esq, Inc. (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, register for a webinar, download materials, or interact with our digital funnels, courses, and related services (collectively, the “Services”).

By using our Services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect both personal and non-personal information in the following ways:

A. Information You Provide to Us

You may voluntarily provide information when you:

  • Register for a webinar, consultation, or event

  • Download a free resource or digital product

  • Subscribe to our email list or marketing communications

  • Purchase a paid program, workbook, or service

  • Submit a contact, intake, or registration form

This may include:

  • Full name

  • Email address

  • Phone number

  • Business name

  • Payment or billing details (processed securely by third-party providers)

  • Any other information you choose to provide voluntarily

B. Information Automatically Collected

When you use our website or funnels, we may automatically collect:

  • IP address and approximate location

  • Browser type and device information

  • Pages visited, time spent, and engagement behavior

  • Referring URLs and click-tracking data

  • Cookie and pixel data (for analytics and advertising)

3. How We Use Your Information

We use your information to:

  • Register you for webinars, events, or digital products

  • Deliver materials, replays, and purchased content

  • Send confirmations, reminders, and follow-up communications

  • Process payments securely and maintain customer records

  • Deliver targeted content and promotional offers

  • Improve our website functionality and user experience

  • Run advertising and retargeting campaigns in compliance with applicable laws

  • Comply with legal, accounting, and business requirements

4. Email Marketing and Communications

By submitting your email, you consent to receive:

  • Webinar reminders and updates

  • Replay links and educational materials

  • Promotional and marketing content related to our services

You can unsubscribe at any time by clicking the “unsubscribe” link in any email or by contacting us at admin@cierraesq.com.

5. Cookies and Tracking Technologies

We use cookies, pixels, and analytics tools to understand engagement and improve our Services. These technologies may also be used for retargeting or remarketing campaigns through platforms such as Meta (Facebook/Instagram), Google, and others.

You can disable cookies through your browser settings, but some parts of the site may not function properly as a result.

6. How We Share Your Information

We do not sell your personal information.
We may share your data with trusted third-party service providers who assist with business operations, including:

  • Payment processors (e.g., Stripe, PayPal)

  • Email marketing and CRM platforms (e.g., Kajabi, ConvertKit, ActiveCampaign)

  • Webinar and hosting tools (e.g., Zoom, WebinarJam)

  • Analytics and advertising platforms (e.g., Google Analytics, Meta Pixel)

All third-party partners are required to protect your data and only use it in accordance with our instructions.

7. Data Retention

We retain your personal information only for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal information

  • Withdraw consent for marketing communications

  • Request a copy of your data or limit how it is processed

To exercise these rights, please contact us at admin@cierraesq.com with the subject line “Privacy Request.”

9. Security

We use reasonable administrative, technical, and physical measures to safeguard your information. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

10. Children’s Privacy

Our Services are intended for individuals aged 18 and older. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such data, please contact us immediately.

11. Updates to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date at the top of this page indicates the latest version. All updates are effective immediately upon posting on our website.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact:

Cierra Esq, Inc.

2054 Vista Parkway, Suite 400
West Palm Beach, Florida 33411
Email:
admin@cierraesq.com

Website:
https://www.cierraesq.com